When Aternity detects an incident, it will send out a text message to pre-defined phone numbers.
Thanks for the feedback, we will consider that. In most companies the ticking system (like SNOW or Remedy) will do it as a result of getting an incident from Aternity.
As a workaround, I believe that an SMS can be sent via email - most providers, like AT&T and Verizon has an email for each phone that will send an SMS to that user.
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