Beta Feedback

Send an SMS for a new incident

When Aternity detects an incident, it will send out a text message to pre-defined phone numbers.

  • Gravatar Alex Bulis
  • Nov 16 2016
  • Future Release
Type Enhancement
Version
  • Admin
    Raviv Chalamish commented
    December 19, 2016 18:31

    Thanks for the feedback, we will consider that. In most companies the ticking system (like SNOW or Remedy) will do it as a result of getting an incident from Aternity. 

    As a workaround, I believe that an SMS can be sent via email - most providers, like AT&T and Verizon has an email for each phone that will send an SMS to that user.